White Papers

Read in-depth industry reports on Telecom Expense Management and Business Technology Management.

How to Better Approach your Telecom & IT Management

This ePaper aims at informing companies to implement Governance for a growing breed of mobile employees. With empowering the users to self-manage companies can expect cost saving results. Etelesolv shares its expertise by providing an applicable IT Management process.

Find out if Telecom Expense Management Services are right for your company

Download our checklist to have a clearer picture of whether or not Telecom Expense Managagement Services are right for your organization and what are some of the areas you should cover if you decide to outsource the management of your telecom costs to a TEM Provider.

Canadian Tax Guide: Learn how wireless services' tax recovery works in Canada 

Wireless service costs are in a unique position in regards by which services are delivered to the end user and how those services are billed to corporations. Thus, wireless has unique tax implications that companies should be aware of.

10 Best Practices for Creating a Culture of IT Cost Transparency

Implementing a set of best practices can help you maximize the benefits of putting an IT cost management system in place; in this epaper we have recommended our Top 10.

A Vision for the Future of TEM

TEM is now growing to include a set of best practice principles that extend far beyond telecommunications. The new vision for TEM reflects a proactive best practice framework in which analytics and business intelligence help drive value.

A leading bank's experience with Etelesolv's Telemanager

Discover how one of Canada's largest banks selected Etelesolv's Telemanager as the new telecom management platform for their entire inventory of wireless services, wired business telephones and VOIP business phones.

Adapting to the Repeal of the Tax on Personal Use of Employer Paid Mobile Services

Information on how organizations can leverage a corporate liable plan by combining it with a telecom expense management (TEM) solution to help mitigate risk associated with inappropriate use of devices, runaway expenses, and security breaches.

Best practices for inventory management using TEM performance metrics to improve performance

Find out how an effective Telecom Expense Management (TEM) program manages the full lifecycle of a telecom expense.