Your Challenge
MISSING BILLS AND INVOICE ERRORS
- 80% invoices contain errors*
- 80 - 85% invoices paid without validation*
- 7 - 12% services are charged in error*
- 5 - 35% overpayments on invoices*
HIGH LABOR COSTS
- Low end cost for processing one bill is 25$
- Collecting, checking, approving and paying individual expense reports is one of the most time consuming accounting activities
LATE PAYMENT PENALTIES
- Most companies pay 2.9% of their total telecom expenses in late payment fees.
TeleManager Solution
CROSS VENDOR INVOICE PROCESSING
TeleManager is a centralized point of control for all your incoming invoices issued by a variety of vendors. Electronic invoices are directly uploaded to TeleManager and treated in real-time. In the unlikely event an electronic feed is unavailable with a specific supplier, paper bills are entered manually by EteleSolv to ensure reconciliation. Invoices are converted to a ‘standardized’ electronic format. TeleManager instantly filters out errors, exceptions, and flags potential issues.
AUTOMATIC ERROR AUDITING
EteleSolv uses an “invoice to inventory” error checking process. By verifying the invoice against the inventory and the managed contract rates, TeleManager provides error reporting to the highest efficiency. The errors can then be submitted directly to the operator through TeleManager.
- Identification of billing errors
- Contract vs Invoice
- Duplicate billing
- Missing bill
- Disconnected lines
- Toll rates
- Options validation
CHARGEBACK AND INVOICE MANAGEMENT
As mentioned above, TeleManager assigns inventory items to employees, departments, entities and cost centers. When invoices are uploaded to TeleManager, a chargeback report is automatically issued and can be exported to any ERP application to update your accounting system. This export module is customized to meet your ERP requirements and GL structure.
Unlike wireless services, traditional voice services are not billed to a specific user, making cost allocation for local calling a problem. TeleManager’s Automatic Call Accounting option collects local call details to provide caller identification.
