Your Challenge
DECENTRALIZED AND MANUAL MACD PROCESS (MOVES, ADDS, CHANGES, DISCONNECTS)
- Requests come in every form, often no official procedure(email, phone, voicemail, paper requests)
- Inefficiencies and errors due to duplicate data entry and informal communications
- Forgetting to disconnect a service can lead to paying for unused services
TeleManager Solution
CENTRALIZED MACD MANAGEMENT
TeleManager offers the ability to send service orders, changes, line moves and disconnect requests directly to carriers using a single interface. Once the carrier has completed the request and updated the status in TeleManager, your inventory is updated automatically.
- Create, Edit and Send service requests to carriers
- Status is updated by Telco CSR directly in TeleManager.
- Changes in TeleManager can create multiple requests to multiple vendors
- Automatic status updates
